As million of workers now depend on platform-mediated labour for their livelihoods, the organisation of platform work too often comes at the expense of workers' health, safety and dignity.
This manual shows that the risks faced by platform workers are neither accidental nor unavoidable. They are the direct result of business models built on cost externalisation, algorithmic management and the systematic misclassification of workers as self-employed. Physical injuries, psychosocial stress, fatigue, exposure to violence, and the long-term health impacts of insecure and intensified work are not side effects of digitalisation; they are predictable outcomes of a regulatory vacuum that allows platforms to evade responsibility.
With the adoption of the Platform Work Directive, Member States now have a unique and time-limited opportunity to correct structural injustices in the platform economy. Against this background, this manual is a tool for unions to develop an OSH-specific strategy that will help them lead the way.
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